Privacy policy

1. Information We Collect

We collect the following types of information:

  • Personal Information you provide directly: name, email address, postal address, phone number, payment information when you order or contact us.

  • Automatic or technical information: your IP address, browser type & version, device type, operating system, pages you view, time spent, referral source.

  • Cookies and tracking: we use cookies, web beacons, analytics tools (e.g. Shopify analytics, possibly Google Analytics or similar) to understand how you use the site and improve our services.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders, including shipping and payment.

  • Communicating with you (order updates, support, registering, newsletters if you opt-in).

  • Preventing fraud and ensuring security.

  • Improving and optimizing our website: analyzing usage, diagnosing technical issues, and for marketing or advertising (if you agree).

  • Legal obligations (tax, regulatory requirements).

3. Sharing Your Information

We may share your personal data:

  • With third-party service providers who help us operate our business (shipping companies, payment processors, analytics, etc.).

  • When required by law or regulation, or to respond to legal requests.

  • With other parties if we sell or merge parts of our business (you will be notified if this happens).

We do not sell your personal data to unrelated third parties for their marketing purposes (unless you have consented separately).

4. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described above, unless a longer retention period is required by law.

5. Cookies & Tracking Technologies

  • We use cookies to provide essential site functions and to enhance user experience.

  • We may use tracking/advertising cookies or pixels to show relevant promotions or measure ad performance.

  • You can disable cookies via your browser settings, but this may affect your experience on the site.

6. Your Rights

Depending on where you live, you may have certain rights about your personal data, for example:

  • Accessing the personal information we hold about you

  • Requesting correction of incorrect data

  • Requesting deletion of your information

  • Withdrawing consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Security

We take reasonable steps to protect your information. Our store is hosted on Shopify, which provides secure servers and industry-standard protections. However, no method of internet transmission or electronic storage is totally secure.

8. Children

Our store is intended for adults. We do not knowingly collect personal information from children under [e.g. 13/16] years old. If you are a parent or guardian and believe your child has submitted personal data, please contact us and we will delete it.

9. International Transfers

If you are located outside of [Your Country], your information may be transferred to, stored, or processed in other countries where our service providers operate. By using our store, you consent to this transfer, storage, and processing.

10. Changes to This Privacy Policy

We may update this policy from time to time. We’ll post any changes here with the “Last updated” date. If changes are significant, we may notify you via email or by a notice on our site.

11. Contact Us

If you have any questions about this Privacy Policy, or to exercise your rights, contact us.